High performing teams have more positive interactions than negative interactions. So what is the magic ratio?
3:1 is the magic ratio to remember. Teams that experience interactions at a ratio equal or greater than 3:1 are more productive and higher performing than those with a ratio of less than 3:1. Teams that have a ratio of 2:1, 1:1 or more negative interactions than positive interactions become stagnant and unproductive.
It seems obvious that positive interaction yield greater success but it rarely happens, unfortunately. Why?
We have become specialists at pointing out the flaws in others. It is extremely easy to lose your temper and criticize someone. How could she have not made that pass, I was wide open! Ugh, so dumb. What is actually harder, and requires character, is a conscious decision to produce a positive interaction from a negative situation.
Do not allow yourself to be naive. Everyone has a different view of the game. Your perspective is not considered the measuring stick for everyone. Perhaps that pass you thought Sarah could have made did not make sense to her. Maybe she saw something you did not. Maybe she did not even see you. Who cares? Instead of running your mouth, take a second to talk about the situation with Sarah. What did she see? What did you see? Why? Create value and improve.
No one benefits from criticism. Instead, hold each person accountable. There is a big difference between criticism and accountability.
Create more positive interactions. Praise more. Encourage more. Appreciate more. Smile more. High-five more. Recognize more. Energize more. Become an individual that does.